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Patients Relation Associate

Patient Relation Associate counsels and assist visitors/patients who visits Healthcare Organization and provide with solutions. Patient relation associate is coordinates the activities at the front desk. A PRA is also involved in administrative task such as maintenance of records, paperwork, billing, and coordination during patient referrals, administrative & basic management. A patient relation associate is also trained in Basic Life Support and CPR.

  • Eligibility:- XII th Pass / Graduate
  • Duration:- 6 Months

Why join IPHI

  • High academic quality
  • Innovative teaching
  • State of the art facilities
  • Experienced faculties
  • On job training
  • Placement Assistance
  • Best institute
  • Managed by doctors

Career prospects

A patient relation associate is involved in managing front desk activities and maintenance of administrative tasks like maintenance of records, paperwork, billing, basic management etc. Following successful completion of this course the candidate can work in hospitals, nursing homes, rehabilitation centres, outpatient facilities, diagnostic labs and private clinics

Salary

Salary ranges from 0.6 lk to 5.4 lk

Who should take the course

Any candidate who is 12th pass or has completed graduation and is looking for a job in the healthcare industry can opt for this course

Module 1

Orientation to Patient Relations Associate Key functions

Module 2

Consent, Reporting & Documentation- advanced level

Module 3

Orientation to Structure and Function of the Human Body

Module 4

Introduction to Hospital Policies and Procedures

Module 5

Infection Control & Prevention

 Module 6

Collaborative Team Work

Module 7

Quality in Healthcare – Service and Medical Quality

Module 8

Maintain conducive environment in Emergency Situations

Module 9

Hospital Information System (HIS) – Medical Software Applications

 Module 10

TPA operations and Cash Management

Module 11

Customer Service Excellence and Patient Satisfaction

Module 12

Safety & First Aid

Module 13

Basic Life Support

Module 14

Bio Medical Waste Management

Module 15

Institutional Emergencies, Fire safety and & security

Module 16

Basic Computer Knowledge

Module 17

Soft Skills & Communication

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